NORDSNITT / APP SUPPORT
Verkstadskalkyl — Support & Privacy
Need help with Verkstadskalkyl? Contact Nordsnitt for questions, technical support or feedback.
Contact support
Email mail@nordsnitt.se and include “Verkstadskalkyl” in the subject line.
Report a problem
To help us understand the issue, please include your device model, iOS version, app version, what you expected to happen and what happened instead. Describe the steps that lead to the problem. If useful, attach a screenshot with private information removed.
Please do not send passwords, payment card details or other sensitive information.
Before you contact us
Check the App Store for an available update, close and reopen the app, and restart your device if needed. Do not delete the app as a troubleshooting step without first making sure your data is backed up.
Feedback and accessibility
Suggestions and accessibility reports are welcome. Tell us which part of the app you are using and what would make it work better for you.
Privacy Policy — Verkstadskalkyl for iPhone
Last updated: 3 October 2026.
About this policy
Nordsnitt is responsible for Verkstadskalkyl. For support or privacy questions, contact mail@nordsnitt.se. This policy describes the Verkstadskalkyl iPhone app.
Information you choose to store
Verkstadskalkyl helps you calculate product costs and selling prices. It stores the information you enter, including product names and photos, material purchases and usage, work rates, machine costs, sales fees, shipping costs, VAT settings, target margins and saved pricing scenarios. This information is used to calculate and save your product prices.
Local storage and optional file backup
Your calculations and libraries are stored locally on your device. Verkstadskalkyl does not require an app account and does not send your records to a Nordsnitt server. You can manually export a backup containing products, photos, libraries, saved scenarios and settings to a location you choose in Files, including iCloud Drive or another storage provider. There is no automatic cloud backup or live synchronisation. Backup files are readable JSON and are not separately encrypted by Verkstadskalkyl. Choose a private storage location and share a backup only with people you intend to give access to its contents. Restoring a backup adds new copies of products and libraries and applies the saved company profile and default settings. Your chosen storage provider handles exported files under its own terms and privacy policy. Apple processes iCloud data under its Privacy Policy.
Photos and files
If you choose a product photo, the selected image is copied into the app and included in exported backups. The app uses Apple’s photo picker to access the images you select. Files are accessed when you explicitly choose a backup to import or a destination for export.
App Store purchases
Apple handles App Store payments. Nordsnitt does not receive your payment card details.
Advertising, analytics and sharing
Verkstadskalkyl does not include advertising, advertising tracking or analytics tools. Your app records are not sent to a Nordsnitt server, and we do not sell them. If you choose to send information to us for support, we receive only what you send. Apple’s own diagnostics and device backups depend on your Apple settings and privacy choices.
Retention and deletion
Your records remain in local storage or your chosen iCloud storage until you remove them. For help removing particular records, contact support. To remove the app’s local data, delete the app rather than offloading it. This does not automatically erase data stored separately in iCloud, device backups or files you have saved elsewhere. Manage those copies separately through the relevant Apple storage settings or file destination. Nordsnitt cannot remotely erase data stored solely on your device or in your private iCloud account.
Support correspondence
If you email us, we receive your email address, message and any attachments you choose to send. We use these to respond to your request and investigate reported problems. Email is processed by our email service provider. Please do not send passwords or unnecessary sensitive information. Support correspondence is retained for as long as needed to handle the request and related follow-up or legal obligations. You can request deletion by emailing mail@nordsnitt.se.
Your privacy choices
You choose what information to enter, which photos to add, and whether and where to export a backup. You can delete records in the app and manage exported files through the selected storage provider. Contact us to request access, correction or deletion of personal information held in support correspondence, or to raise a privacy concern. Where applicable, you may also contact your data protection authority.
Changes to this policy
This policy will be updated when the app’s data handling changes. The date above identifies the latest revision.